Assessment of customer satisfaction in a five star hotel - a case study
dc.contributor.author | Karunaratne, W.M.K.K. | en_US |
dc.contributor.author | Jayawardena, L.N.A.C. | en_US |
dc.date.accessioned | 2014-11-12T10:55:15Z | |
dc.date.available | 2014-11-12T10:55:15Z | |
dc.date.issued | 2010 | en_US |
dc.identifier.citation | Tropical Agricultural Research, 21(3):p.258-265 | en_US |
dc.identifier.uri | https://dl.nsf.gov.lk/handle/1/12326 | |
dc.publisher | Postgraduate Institute of Agriculture, University of Peradeniya:Peradeniya | en_US |
dc.subject | Tourism | en_US |
dc.subject | Customer satisfaction | en_US |
dc.subject | Assessment | en_US |
dc.subject | Five star hotels | en_US |
dc.subject | Perception | en_US |
dc.subject | Services | en_US |
dc.subject | Quality | en_US |
dc.title | Assessment of customer satisfaction in a five star hotel - a case study | en_US |
dc.type | A | en_US |